How many pieces in a set?

It depends on the weight you order and how much coverage your client wants. Tell us the total weight per set and how you want it split, and we make the set to that layout. Most retail sets run seven to ten pieces.

Can clip-ins be heat styled?

Yes, this is human hair and it takes a straightener or a wand. Keep heat away from the clip bases and the wefts last far longer.

Will they damage the client own hair?

Not if she moves the clip positions slightly between wears and does not sleep in them. Damage from clip-ins comes from wearing the same clips in the same spot every day.

What is the minimum order?

500 g per order, which you can split across lengths, textures and colours however you like. Wholesale pricing is sent on request once we know specification and destination.

Which grade should I order?

Double Drawn is the volume grade for stock you resell. Super Double Drawn is what most of our distributors reorder and the safest default. Super Premium has the thickest ends and is the first choice when the hair will be lifted or heavily styled. Order one of each in the same length and let your stylist feel the difference.

Can I lift it to 613 or platinum?

Only on raw donor hair, and we test the lift on the batch before we ship. Virgin hair goes to light and neutral shades reliably, but not to every blonde. Dark shades are dyed rather than lifted, so they do not come back up. We will tell you which of the three your order needs before you pay.

How do I know the weight is honest?

Everything is weighed after washing and drying, not before, and ties are weighed separately. Weigh what arrives on your own scale. If it is under, photograph the scale and send it to us and we replace the shortfall.

How long does shipping take?

3-5 working days on the express service, or 5-9 working days on the economy service, tracked door to door by DHL, UPS or FedEx. Prices are ex-works, so freight is quoted separately to your exact city by weight, not estimated from a zone chart.

What if the order does not match what you described?

Send us the photos and send it back. We pay the return freight and either replace it or refund it. We would rather lose one sample order than have you sell something you do not trust to your own clients.

Do you supply paperwork for customs?

Yes: commercial invoice, packing list, certificate of origin, and phytosanitary or fumigation documents where your customs authority requires them. Tell us the destination country with your quote request and we list exactly what your shipment needs.