Question 1

What's the difference between vietnamese hair bundles and raw vietnamese hair bundles?

Accepted Answer

Vietnamese hair bundles is the general product format - wefted hair sold by weight for sew-ins, weaves, and clip-ins. Raw vietnamese hair bundles specifies the material: single-donor, unprocessed hair rather than virgin or Remy. All of Govihair's core bundle lines are raw vietnamese hair bundles.

Question 2

Is this hair 100% raw and unprocessed?

Accepted Answer

Yes for our Raw Type 1, Raw Type 2, and Baby Hair lines - no steaming, no chemical processing, cuticles intact and aligned. Our Virgin line is multi-donor and may be steam-set, so we label it virgin, not raw.

Question 3

What is the origin of the hair?

Accepted Answer

Northern Vietnam highlands, bought directly from individual donors; each batch is traceable to its original collection point.

Question 4

Is there a matching lace closure or frontal?

Accepted Answer

Yes - 4x4/5x5 closures and 13x4/13x6 frontals, cut from the same donor lot as your bundles.

Question 5

How long does shipping take?

Accepted Answer

5-9 days door-to-door to the US on in-stock items.

Question 6

What payment methods do you accept?

Accepted Answer

Bank transfer/SWIFT, Wise, Revolut, Western Union, MoneyGram, Ria, Remitly, TapTap, Lemfi, SendWave, USDT, and Bitcoin. Credit card payment is also available via a secure payment link.

Question 7

Do you offer private label or custom branding?

Accepted Answer

Yes - Govihair offers custom packaging and private-label branding tailored to each customer's requirements.

Question 8

Is this really raw hair, or virgin hair relabelled?

Accepted Answer

Raw means one donor, cut in one ponytail, never chemically altered. Virgin hair is also unprocessed at the colour level but is usually blended from several donors and steam-processed to make the texture uniform. Everything on this page is single-donor raw weft hair. If you want a uniform curl pattern across 20 bundles, you want our processed line instead, and we will say so openly.

Question 9

Why does the curl pattern vary between bundles?

Accepted Answer

Because it is the donor pattern and we have not steamed it flat. Two bundles from two donors will not match hair by hair. We group bundles into matched sets before packing, and for orders of 5 bundles or more in one length we cut from the same donor batch wherever the weight allows.

Question 10

What lengths do you actually make?

Accepted Answer

6 to 30 inch on this line. If you see a supplier offering raw weft beyond that, ask them which factory made it before you order.

Question 11

What is the minimum order?

Accepted Answer

500 g per order, which you can split across lengths, textures and colours however you like. Wholesale pricing is sent on request once we know specification and destination.

Question 12

Which grade should I order?

Accepted Answer

Double Drawn is the volume grade for stock you resell. Super Double Drawn is what most of our distributors reorder and the safest default. Super Premium has the thickest ends and is the first choice when the hair will be lifted or heavily styled. Order one of each in the same length and let your stylist feel the difference.

Question 13

Can I lift it to 613 or platinum?

Accepted Answer

Only on raw donor hair, and we test the lift on the batch before we ship. Virgin hair goes to light and neutral shades reliably, but not to every blonde. Dark shades are dyed rather than lifted, so they do not come back up. We will tell you which of the three your order needs before you pay.

Question 14

How do I know the weight is honest?

Accepted Answer

Everything is weighed after washing and drying, not before, and ties are weighed separately. Weigh what arrives on your own scale. If it is under, photograph the scale and send it to us and we replace the shortfall.

Question 15

What if the order does not match what you described?

Accepted Answer

Send us the photos and send it back. We pay the return freight and either replace it or refund it. We would rather lose one sample order than have you sell something you do not trust to your own clients.

Question 16

Do you supply paperwork for customs?

Accepted Answer

Yes: commercial invoice, packing list, certificate of origin, and phytosanitary or fumigation documents where your customs authority requires them. Tell us the destination country with your quote request and we list exactly what your shipment needs.

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